How can we help you today?
Our private wealth advisors and customer support operations team are available around the clock to assist you.
Direct Telephone
Toll-free 24/7 dedicated line
+1 (640) 269-2203
Headquarters
Corporate & Institutional Office
270 Park Ave, New York, NY
Submit an Inquiry
Send a secure ticket directly to our senior banking operations desk.
Frequently Asked Questions
How fast do international and domestic wires settle?
Domestic wire transfers initiated before 4:00 PM EST clear same-day within 30 minutes. International SWIFT wires settle within 1–2 business days with full end-to-end GPI tracking.
How are my deposits insured and protected?
All personal and commercial accounts are FDIC insured up to $250,000 per depositor, backed by 256-bit bank grade encryption and real-time fraud monitoring.
What should I do if my transfer encounters a clearing hold?
If an automated clearinghouse hold occurs, copy your reference token and contact our priority support desk immediately. Our operations desk will manually expedite the clearing ledger credit.
How does 2-Factor Authentication (2FA) protect my account?
Every session requires a dynamic 6-digit authentication token delivered to your verified email before access is granted to your dashboard and funds.